Shipping policy

Shipping Policy

Thank you for shopping with us. We are committed to delivering your orders in a timely and efficient manner.

1. Order Processing Time

All orders are processed within 1–3 business days

Orders are not shipped on Sundays or public holidays

In case of high order volume, processing may take slightly longer

2. Shipping Time

Estimated delivery time is 5–10 business days from the date of dispatch

Delivery timelines may vary depending on your location and courier service availability

3. Shipping Charges

We may offer free shipping on selected products or promotional offers

Any applicable shipping charges will be clearly displayed at checkout

4. Cash on Delivery (COD)

COD is available on selected orders

We may confirm COD orders via call or WhatsApp before dispatch

We reserve the right to cancel COD orders if confirmation is not received

5. Order Tracking

Once your order is shipped, you will receive a tracking ID via SMS/Email/WhatsApp

You can track your order using the provided tracking details

6. Delivery Delays

While we aim to deliver within the estimated time, delays may occur due to:

Courier partner issues

Weather conditions

Unexpected logistical challenges

We are not responsible for delays caused by external factors

7. Incorrect Address / Failed Delivery

Please ensure your shipping address and contact details are accurate

If delivery fails due to incorrect details or unavailability, re-shipping charges may apply

8. Damaged or Missing Items

If you receive a damaged or incorrect product, please contact us within 3 days of delivery

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